warkopgamingPrivacy Policy
This page describes what we collect when you use warkopgaming and how we keep that data protected. We gather account information (email, phone, identity documents, bank details) to verify your identity, process deposits and withdrawals, and comply with applicable law. We do not sell your data to third parties, and we encrypt all sensitive information in transit and at rest.
Our privacy practices reflect the jurisdictional requirements of the regions where our service operates. We process your data in accordance with data protection principles: minimal collection, transparent use, and your right to access or delete your information upon request.
Read this policy to understand how we handle your personal information, which processors we use, your rights, and how to contact us with privacy concerns.
What We Collect and How We Use It on warkopgaming
When you create an account on warkopgaming, we collect your email address, full name, date of birth, phone number, and residential address. We use this information to verify your identity, send account notifications, and process your withdrawals. We do not use your email or phone for marketing unless you explicitly opt in via the account settings page.
During account verification, we request a photo ID (KTP, passport, or driver's license) and a utility bill or bank statement confirming your address. We store these documents securely and use them only to confirm your identity and comply with anti-money-laundering regulations. We do not share these documents with third parties without your explicit consent, except as required by law.
- Transaction Data: We record all your account activity—deposits, withdrawals, bets, game spins, balances—to settle accounts fairly and detect fraudulent activity. We retain transaction records for at least seven years to comply with financial regulations.
- Payment Information: When you deposit via DANA, e-wallet, mobile banking, local payment virtual account, or other methods, we do not store your full card or wallet credentials. Our payment processors (which may include third-party services) handle sensitive data. We store only references necessary to process future withdrawals to the same source.
- Device and Browser Data: We log your IP address, device type, browser version, and approximate geographic location (derived from IP) to detect unauthorized account access and comply with regional regulations. We use this data only for security and do not share it with third parties for marketing.
- Betting and Gaming Activity: We record all bets, game outcomes, and balances to settle disputes and maintain account history. You can access this data via your account dashboard.
Third-Party Processors and Data Sharing on warkopgaming
We use third-party processors for specific functions: payment processing (online payment, e-wallet, bank partners), identity verification (external KYC providers), and email communication (transactional email services). These processors are contractually bound to keep your data confidential and use it only for the service we request.
We do not sell your personal data to advertisers, data brokers, or marketing firms. We may share aggregated, anonymised data (e.g., "many active users placed bets on Liga 1 today") with our own analytics team to improve our service. This data does not identify you individually.
We may share your information with law enforcement or regulatory authorities if required by legal process (court order, subpoena) or if we detect fraudulent activity. We will notify you of such disclosure unless legally prohibited from doing so.
Our servers may sit outside your jurisdiction (e.g., in Singapore, Malaysia, or other regions). By using warkopgaming, you consent to your data being transferred, stored, and processed outside your home country, subject to equivalent security safeguards.
Your Rights and Our Commitments
We recognise your right to access, correct, and request deletion of your personal data. You can log into your warkopgaming account at any time and update your email, phone, or address. If you wish to download all your data in a portable format, contact our support team, and we will provide an export within 10 business days.
"We at warkopgaming hold your data as a trust. We encrypt it, we secure it, and we will never sell it to marketers or brokers."
We retain your data only as long as necessary to provide warkopgaming services and comply with law. Account closure requests result in anonymisation of your personal data within 30 days, though transaction records are retained for regulatory compliance (typically seven years). If you request data deletion, we will erase all personal identifiers while keeping transaction summaries required for tax and anti-fraud purposes.
We use cookies for essential site functions (session tokens, login persistence, fraud detection). We do not use cookies for tracking or advertising. You may disable cookies in your browser settings, but this will impair your ability to log in and use warkopgaming.
We commit to keeping your data secure through multi-layer encryption, regular security audits, and staff confidentiality agreements. In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours of discovery and provide details of the breach, affected data, and remediation steps.
We treat your privacy as foundational to warkopgaming. If you have concerns about how we handle your data, contact us immediately via the account page.
Contact and Policy Updates on warkopgaming
If you have questions about this privacy policy or how we handle your data, contact us via the account page or email our support team. We respond to privacy inquiries within 5 business days.
We may update this policy from time to time to reflect legal changes, service updates, or security improvements. Substantial changes will be announced on the account page, and your continued use of warkopgaming after such changes constitutes acceptance of the updated policy.
Our service is available only where local law permits. If your jurisdiction imposes stricter data protection requirements, those requirements apply to your use of warkopgaming. We are committed to complying with applicable law in all regions where we operate, including Jakarta, Surabaya, Bandung, and Medan. For residents of regions with specific data protection laws, your additional rights are automatically in effect when you use warkopgaming.